Looking for a Chatbase alternative? What to compare
Chatbase is a popular way to build an AI chatbot trained on your content. It is a good product, but it is not the only option, and small businesses often need things beyond a text bot: a person to take over, a phone-style call, a booking button. Here is what to compare.
Price
Chatbase's paid plans have started around $40 a month in recent comparisons (check its pricing page for today's numbers). ONNT AI Chatbot has a free plan with 100 AI replies a month, then $39, $149 and $399 a month, or two months free when paid yearly.
Human hand-off
Ask whether a visitor can reach a real person inside the same chat window, and whether your team can answer from a shared inbox. ONNT's Growth plan includes live chat with read receipts; Pro adds voice calls transferred to your team, with a summary of the conversation and optional video.
Lead capture and follow-up
- Does it ask interested visitors for their contact details and email them to you instantly?
- Can you export leads or send them to your own systems by webhook?
- Does it show you which questions it could not answer, so you can fill the gaps?
Booking
If you sell appointments or consultations, check whether the chatbot can open your booking calendar inside the chat. ONNT works with Calendly, Google Calendar booking pages and Cal.com on every paid plan.
How to decide
Run both on a free plan with your own information for a week and ask each one the same twenty real customer questions. Pick the one that answers more of them correctly, captures the leads, and costs less at the volume you actually get.