AI receptionist for clinics and dental practices
Patients ask the same questions every day: Are you open on Saturday? Do you take walk-ins? How much is a cleaning? An AI receptionist on your website answers them instantly, books the visit and leaves your front desk free for the patients in the room.
What it handles
- Opening hours, location, parking and which doctors are in on which days.
- Treatments you offer and the starting prices you are happy to share.
- Appointment booking: a Book a time button opens your Calendly, Google Calendar or Cal.com booking page right inside the chat.
- New-patient enquiries, captured with name and phone and emailed to you instantly.
What it must never do
An AI receptionist is not a doctor. Set it up to give practical information only, never a diagnosis, and to tell anyone describing an emergency to call emergency services or your clinic directly. ONNT's chatbot only answers from the information you give it and says honestly when it does not know, offering a follow-up instead of guessing.
Voice and video, for patients who prefer to talk
On the Pro plan, patients can tap the call button and speak to your AI receptionist (in English today). If they want a person, it rings your team's dashboard. The first teammate to pick up takes the call, sees a short summary of what the patient already said, and can switch to video.
Set it up in an afternoon
- Sign up and import your website, or paste your treatment list and price list.
- Add your booking link in Chatbot settings.
- Paste the one-line code into your website.
- For the first week, check the Questions your chatbot couldn't answer list each evening and add the answers.