AI chatbot for travel agencies and tour operators
Travellers plan in the evenings and on weekends, and they compare several agencies before they ask for a quote. A website AI chatbot answers their first questions straight away and collects the details your team needs to send a quote: destination, dates, number of travellers and budget.
Questions to load as FAQs
- Which destinations and packages you offer, and what's included
- How prices are worked out and what affects them (season, hotel category, group size)
- Visa help, insurance and payment options
- Cancellation and change policies
- How quickly you send a quote
Don't put exact package prices in the FAQs if they change with dates and availability; say how prices are worked out and that the team will send a quote. The chatbot is told never to invent prices it hasn't been given.
Collect enquiry details
Tell the chatbot what you need for a quote. When a visitor is interested, it asks for their name and phone or email and passes on what they said about the trip, emailed to you at once or sent to HubSpot, Zapier or Google Sheets.
Hand over to an agent
Complex trips need a person. Add your WhatsApp number for a "Chat on WhatsApp" link, or on the Growth plan let visitors switch to live chat with your team in the same window.
Talk to international travellers
The AI replies in the language the traveller writes in, and the chat window can appear in English, Arabic, Spanish, French, German or Hindi.