AI chatbot for real estate agents and agencies
Property enquiries arrive at night and at weekends, and the first agent to reply usually gets the viewing. A website AI chatbot answers the common questions straight away, collects the buyer's details and books the viewing, so your team starts the next morning with qualified leads instead of an inbox.
What visitors ask a property website
- Is this property still available, and what is the asking price or rent?
- Which areas do you cover, and what do you have under a certain budget?
- Are pets allowed, is parking included, what are the maintenance charges?
- Can I book a viewing this weekend?
- How does your selling or letting process work, and what are your fees?
Put these answers into the chatbot's FAQs and services once. The chatbot then answers them the same way every time, in the visitor's own language.
Qualify buyers and tenants before you call
Tell the chatbot what you need to know before a viewing: budget, area, buying or renting, and when they want to move. When a visitor is interested, it asks for their name and phone or email and sends the lead to you by email straight away, with a short summary of what they asked. You can also pass leads to HubSpot, Zapier or Google Sheets.
Book viewings inside the chat
Add your Calendly, Google Calendar booking page or Cal.com link in the settings. The chatbot offers a "Book a time" button and opens your calendar inside the chat window, so the visitor picks a slot without leaving your listing. On the Pro plan, a visitor can also start a voice call with the AI and ask it to book; it opens the same calendar while the call carries on.
Hand hot leads to an agent
Some buyers want a person now. On the Growth plan, a visitor can switch to live chat with your team in the same window. On Pro, they can talk to the AI by voice and be transferred to an agent, who sees a summary of the call before picking up.
What to set up first
- Create a free chatbot and import your website so it learns your areas and services.
- Add your top 20 questions from real enquiries as FAQs.
- Add your viewing calendar link (paid plans).
- Check the "questions your chatbot couldn't answer" list each week and add the missing answers.