AI chatbot for hotels, guesthouses and homestays
Guests ask the same questions before they book: check-in times, breakfast, parking, airport transfers, pets. A website AI chatbot answers them at any hour and in the guest's language, and points them to your own booking page instead of an online travel agency.
Questions to answer
- Check-in and check-out times, early check-in and late check-out
- Breakfast, restaurant and room service
- Parking, airport transfer and directions
- Wi-Fi, pool, gym, accessibility and family rooms
- Pets, smoking and cancellation policy
Talk to international guests
The chat window appears in the visitor's browser language (English, Arabic, Spanish, French, German or Hindi, with Arabic shown right-to-left), and the AI replies in the language the guest writes in.
Send guests to book direct
Put your direct booking link in your FAQs so the chatbot shares it whenever someone asks about availability or prices. The chatbot does not see your live room availability, so it should send guests to your booking engine for dates and rates rather than quoting them.
Capture group and event enquiries
Weddings, corporate stays and group bookings are worth a personal reply. When a visitor asks about one, the chatbot collects their name, contact details, dates and group size and emails them to you immediately.
Getting started
- Create a free chatbot and import your website.
- Add your house rules, policies and the questions your front desk hears most.
- Paste the install code into your website (it works with WordPress, Shopify, Wix, Webflow and plain HTML).
- Read the list of questions the chatbot couldn't answer each week and add those answers.